Last Updated: [Jan. 1st, 2026]

Please read these Terms & Conditions carefully before using our Website or purchasing, accessing, or using any of our services, subscriptions, products, programs, content, or materials.

These Terms & Conditions (“Terms”) are entered into by and between you and B.E. CREATIVES LLC (“Company,” “we,” “us,” or “beCreatives”).

These Terms govern your access to and use of https://becreatives.co (the “Website”), including any content, functionality, services, subscriptions, products, programs, materials, downloads, communities, communications, and features offered on or through the Website.

By using our Website or purchasing or using any of our services, subscriptions, products, or programs, you agree to be bound by these Terms. If you do not agree, do not use the Website or purchase or use our services.

1. Scope of These Terms

These Terms apply generally to the Website and to our services, subscriptions, products, and programs, unless a separate signed agreement, service-specific terms, order form, proposal, or checkout terms apply.

If there is any conflict between these general Terms and a separate signed agreement or service-specific terms, the separate signed agreement or service-specific terms will control for that specific service.

2. Eligibility

By using the Website or purchasing any of our services, you represent and warrant that:

• you are at least 18 years old or otherwise legally able to enter into a binding agreement;
• all information you provide is true, accurate, and complete;
• if you are acting on behalf of a business or entity, you are authorized to bind that business or entity.

3. Changes to These Terms

We may update these Terms from time to time. Any updated version will be posted on this page with a revised “Last Updated” date. By continuing to use the Website or our services after updated Terms are posted, you agree to the revised Terms.

4. Intellectual Property

All content and materials on the Website, including but not limited to text, copy, graphics, logos, branding, videos, downloads, templates, workflows, documents, designs, software, features, and other materials (collectively, the “Content”), are owned by or licensed to beCreatives and are protected by applicable intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Website and Content for your personal or internal business use only, subject to these Terms.

You may not, without our prior written consent:

• copy, reproduce, republish, distribute, sell, license, or exploit any Content;
• modify, adapt, translate, reverse engineer, decompile, or create derivative works from the Website or Content;
• use any Content in a way that suggests it is yours or created by you;
• share paid materials, subscriptions, templates, or program materials with third parties;
• mirror, frame, scrape, crawl, or data-mine any part of the Website;
• use our Content to train AI systems, models, or datasets without our written permission.

Any unauthorized use immediately terminates your license.

5. Requests to Use Our Content

If you want permission to use any part of our Website, Content, services, products, or materials, you must request written permission in advance by contacting us at [email protected].

If permission is granted, you may use only the specific content and only in the specific way we authorize.

6. User Submissions and License to Us

If you submit, upload, send, or otherwise provide any comments, testimonials, videos, photos, audio, messages, creative assets, or other materials to us or through the Website (“User Submissions”), you represent that:

• you own or control the rights necessary to submit them;
• they do not infringe any third-party rights;
• they are lawful and not misleading, defamatory, obscene, threatening, abusive, or otherwise improper.

By submitting User Submissions, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, modify, and otherwise use them as reasonably necessary to operate, deliver, improve, market, and promote our Website and services, unless otherwise agreed in writing.

We are not obligated to use any User Submission and may remove or stop using any User Submission at any time.

7. Portfolio, Testimonials, and Public Work

Unless otherwise agreed in writing, you grant us a non-exclusive right to reference your name, brand, logo, and publicly available final work created by or with us in our portfolio, case studies, sales materials, social media, and marketing.

If you later request in writing that specific public examples be removed, we will use commercially reasonable efforts to remove them within a reasonable time.

8. Privacy

Your use of the Website and our services is also governed by our Privacy Policy. By using the Website or our services, you acknowledge that you have read and understood our Privacy Policy.

9. Confidential Information

We may collect and receive information from you, including personal information, business information, project information, account information, assets, and communications (“Confidential Information”), in connection with your use of the Website or our services.

We will use reasonable efforts to keep your Confidential Information secure and confidential, subject to these Terms, our Privacy Policy, and applicable law.

We may use Confidential Information:

• to provide and improve our services;
• for internal recordkeeping and operations;
• to communicate with you about your account, services, subscriptions, or support;
• to send marketing or promotional communications where permitted by law;
• for analytics, research, quality control, and service improvement;
• as otherwise described in our Privacy Policy.

We may disclose Confidential Information:

• to employees, contractors, affiliates, vendors, and service providers who need it to deliver services;
• where required by law, legal process, or court order;
• where necessary to protect our rights, property, safety, users, or the public;
• where necessary to prevent fraud, abuse, unauthorized transactions, or misuse of our services.

We do not sell your Confidential Information except as permitted by applicable law and described in our Privacy Policy.

10. Storage

All data, assets, account information, project files, communications, and Confidential Information may be stored through internal systems and third-party software, hosting platforms, project management tools, cloud storage services, and communication systems used to operate our business.

You acknowledge that such information may be accessible to our team members, contractors, affiliates, and authorized service providers strictly as needed to provide services, manage systems, communicate with you, maintain records, or comply with legal obligations.

11. Cookies

We may use cookies and similar technologies on the Website for functionality, analytics, security, performance, personalization, and marketing purposes.

You can manage cookies through your browser settings, but disabling cookies may limit certain Website functions.

For more information about our use of cookies, please review our Privacy Policy and Cookie Policy, if applicable.

12. Accounts and Passwords

If you create an account or receive login credentials for any part of our Website, platform, subscription, product, or service, you are responsible for:

• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account;
• notifying us promptly of any unauthorized use or suspected breach.

You may not share login credentials unless we expressly allow it in writing. If we reasonably believe credentials are being shared, misused, or used in violation of your license, we may suspend or terminate access.

13. Fees, Billing, and Payment Authorization

Certain services, subscriptions, products, and programs require payment.

By purchasing any paid offer, you agree:

• to pay all fees shown at checkout or otherwise agreed in writing;
• that recurring subscriptions may automatically renew unless cancelled in accordance with the applicable terms;
• that we may charge your payment method for recurring fees on each renewal date;
• that you are responsible for keeping your payment and billing information current;
• that late, declined, failed, reversed, or disputed payments may result in suspension or termination of services or access.

All prices are subject to change prospectively unless otherwise agreed in writing.

14. Refunds, 14-Day Money-Back Guarantee, and Cancellation

Refund eligibility, cancellation rights, notice periods, renewal terms, and deliverable rules may vary by offer, service, or signed agreement.

14.1 14-Day Money-Back Guarantee

Unless a specific offer states otherwise in writing, new subscription purchases may be covered by a 14-day money-back guarantee, calculated from the date of the initial purchase.

To request a refund under the 14-day money-back guarantee, you must:

• submit your request in writing to [email protected] within 14 calendar days of the initial purchase date;
• cooperate in good faith during onboarding and the service process;
• provide reasonably clear direction, requested materials, and timely responses where needed.

After the 14-day period expires, the purchase becomes non-refundable, except where required by law or expressly agreed by us in writing.

14.2 Limitations on the 14-Day Guarantee

The 14-day money-back guarantee applies only to the initial purchase of an eligible offer and does not apply to:

• renewals;
• recurring subscription renewals;
• upgrades;
• add-ons;
• custom work;
• custom strategy;
• custom scripting;
• partially completed custom services after the guarantee period;
• promotional exceptions expressly marked as non-refundable.

We may deny a refund request where we reasonably determine there is evidence of abuse, fraud, repeated refund behavior, manipulative conduct, or use of the service in bad faith.

14.3 Cancellation

Some services are month-to-month but require advance notice of cancellation because strategic, creative, and operational work is performed in advance.

Where an offer or service-specific term requires advance notice, late cancellation may still result in the next renewal charge applying.

14.4 No Refunds After Billing Period Begins, Except as Stated Above

Except for the 14-day money-back guarantee described above, and unless otherwise expressly stated in writing:

• fees are non-refundable once a billing period has started;
• custom services, strategic services, done-for-you services, subscriptions, upgrades, add-ons, and partially performed services are non-refundable;
• cancellation does not entitle you to a refund for work already performed, work in progress, time reserved, onboarding completed, strategy completed, scripting completed, assets prepared, or billing periods already started.

14.5 Fees Earned Through Advance Work

Some services involve substantial work being performed in advance, including onboarding, research, strategy, scripting, creative planning, editing preparation, and scheduling coordination. In those cases, fees are earned throughout the billing period and are not contingent solely on final publication or final delivery.

15. Payment Disputes, Chargebacks, and Reversals

You agree not to initiate unjustified chargebacks, payment reversals, or payment disputes with your bank, card issuer, or payment processor.

If you believe a charge was made in error, you must first contact us at [email protected] and give us a reasonable opportunity to investigate and resolve the issue.

You acknowledge and agree that:

• many of our services are custom, strategic, subscription-based, digital, creative, or otherwise partially or fully performed shortly after purchase;
• we may begin work, reserve capacity, perform onboarding, conduct research, develop strategy, create scripts, review materials, edit content, prepare deliverables, and allocate team resources promptly after payment;
• such work constitutes value delivered even if final publication, posting, or final delivery occurs later;
• failure by you to provide footage, approvals, feedback, access, or other required information does not invalidate the charge and does not entitle you to a refund;
• if you initiate a chargeback or payment dispute for a valid charge, we may submit these Terms, service-specific terms, signed agreements, sales-page terms, delivery records, account activity, communications, approvals, project records, and evidence of work performed in response to that dispute.

If a chargeback, reversal, or payment dispute is initiated, we may suspend all active services, withhold deliverables, revoke access, and recover any amounts owed to the fullest extent permitted by law.

You acknowledge that a valid charge is not rendered invalid merely because:

• the first deliverable is delivered later than usual during a new-client onboarding period;
• substantial work was performed in strategy, scripting, onboarding, setup, or planning before final delivery;
• you failed to provide footage, approvals, access, or other required materials on time;
• the service is delivered on a rolling cycle rather than as immediate bulk output upon purchase.

16. Service-Specific Terms

Some offers may have separate or additional terms, including without limitation:

• editing subscriptions;
• audits;
• consulting;
• done-for-you creative services;
• AI-assisted services;
• Personalben;
• platform or software access;
• proposals, order forms, and enterprise services.

By purchasing or using any such offer, you also agree to the applicable service-specific terms where provided.

17. Client Responsibilities

When using our services, you are responsible for:

• providing accurate, timely, and complete information;
• supplying assets, footage, approvals, access, instructions, and feedback as required;
• ensuring that materials you provide may be lawfully used;
• reviewing deliverables before use, publication, or distribution;
• complying with all applicable laws, disclosure rules, platform policies, and third-party rights.

We are not responsible for delays, incomplete performance, or missing deliverables caused by your failure to provide necessary materials, approvals, access, or information on time.

18. Provided Assets and Output Files

Unless otherwise stated in a service-specific agreement or offer:

• final deliverables may be provided in the file format, resolution, and method of delivery selected by us or stated in the relevant offer;
• working files, editable source files, project files, timelines, design source files, or internal production files are not included unless expressly agreed in writing;
• you are responsible for reviewing delivered files promptly for any visible issues, errors, or omissions and notifying us within a reasonable time;
• due to the nature of design, editing, publishing, and digital production, we do not guarantee that deliverables will be entirely error-free;
• we are not liable for losses arising from your use, publication, or distribution of deliverables that you failed to review before use.

19. Requests and Submission Requirements

Where our service includes requests, tickets, submissions, or content intake forms, you agree to provide all required information requested in the format and timeframe specified by us.

We may require details such as:

• asset location;
• footage access;
• timestamps;
• copy;
• creative direction;
• thumbnails;
• captions;
• calls to action;
• references;
• links;
• approval contacts;
• or other information necessary to complete the work.

We may update request requirements, intake forms, or submission procedures from time to time. Incomplete requests may be delayed, paused, rejected, or returned for clarification.

19A. New Client Onboarding Period and Initial Delivery Timing

For new clients, the first order or first monthly service cycle may take longer than standard delivery timelines because we must first complete onboarding, onboarding calls, strategic review, style setup, direction alignment, workflow setup, and related preparation work.

For those new clients:

• the first month may be used in significant part for onboarding, strategy, scripting, style development, and production setup;
• the first video or first deliverable may be delivered later than usual compared with ongoing monthly cycles;
• this initial setup period does not reduce the overall monthly amount, volume, or plan allowance promised for the applicable billing period, unless otherwise expressly agreed in writing;
• initial delivery timing may vary depending on onboarding speed, access provided, client responsiveness, footage delivery, and approval timing.

You acknowledge and agree that onboarding, strategy, direction setting, and style setup are core parts of the service value and are part of performance of the services, even if final edited deliverables are delivered later in the first cycle than in subsequent cycles.

20. Templates, Systems, and Internal Frameworks

Some services may use templates, creative systems, internal frameworks, workflows, or repeatable production structures. Unless expressly agreed otherwise, those systems remain our property and may be updated, replaced, or discontinued at our discretion.

Any use of templates, stock systems, internal formats, or production frameworks does not transfer ownership of those systems to you.

21. AI-Assisted Services

Some of our services may incorporate AI tools and third-party AI platforms as part of internal workflows, including for ideation, scripting, research support, transcription, captioning, editing assistance, repurposing, or automation.

Any AI-assisted output is provided on an “as is” basis and may contain inaccuracies, omissions, or limitations. You agree that reliance on AI-assisted outputs is at your own risk.

Where applicable, we may apply human review or quality control before sharing deliverables, but you remain responsible for final review and approval before publication or use.

22. Third-Party Tools, Platforms, and Links

Our Website and services may incorporate or link to third-party tools, websites, payment processors, hosting providers, scheduling systems, analytics providers, social platforms, cloud platforms, communication tools, and AI providers.

We do not control and are not responsible for:

• the availability, content, policies, or functionality of third-party tools or websites;
• outages, bugs, suspensions, bans, algorithm changes, takedowns, or interruptions on third-party platforms;
• payment processor decisions, bank decisions, card network rules, or chargeback decisions;
• losses caused by your use of or reliance on third-party tools or sites.

Your use of any third-party service is subject to that third party’s own terms and privacy practices.

23. Ownership of Deliverables

Unless otherwise stated in a signed agreement or service-specific terms:

• you retain ownership of materials you provide to us;
• subject to full payment, you own the final approved deliverables specifically created for you;
• we retain ownership of our pre-existing and underlying systems, prompts, methods, workflows, templates, frameworks, internal documentation, know-how, and production processes used to create those deliverables.

We do not provide editable working files unless expressly agreed in writing.

24. Stock, Licensing, and Client Materials

If we use stock assets, those assets remain subject to the relevant third-party license terms and may be licensed only for the intended end use.

You are solely responsible for ensuring that any materials, footage, music, images, logos, statements, trademarks, or other content you provide do not infringe third-party rights and may be legally used.

25. Acceptable Use / Non-Abuse

You agree not to:

• use the Website or our services for unlawful, fraudulent, infringing, deceptive, defamatory, abusive, or harmful purposes;
• harass, threaten, abuse, or mistreat our team, contractors, or other users;
• use our services for adult, pornographic, hateful, violent, or otherwise prohibited content;
• interfere with or disrupt the operation of the Website or our systems;
• attempt unauthorized access to any part of our systems, accounts, or data.

We reserve the right to suspend or terminate access or services if we reasonably believe you have violated this section.

26. Disclaimer

The Website and all services, subscriptions, products, programs, materials, and content are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

We make no guarantees or warranties, express or implied, including warranties of:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• uninterrupted access;
• accuracy;
• completeness;
• or specific business, growth, revenue, marketing, audience, or performance outcomes.

Creative, strategic, and AI-assisted services inherently involve subjective judgment and uncertainty. We do not guarantee any specific result unless expressly stated in a separate written agreement.

27. Limitation of Liability

To the fullest extent permitted by law:

• we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of revenue, loss of opportunity, reputational harm, business interruption, or loss of data;
• our total aggregate liability arising out of or relating to the Website, our services, products, programs, materials, or these Terms will not exceed the total amount you paid to us in the three (3) months immediately preceding the event giving rise to the claim, or $50, whichever is greater.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

28. Indemnification

You agree to defend, indemnify, and hold harmless beCreatives and its owners, officers, directors, employees, contractors, affiliates, successors, and assigns from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• your use of the Website or our services;
• your breach of these Terms;
• your content, materials, or instructions;
• your violation of any law, platform rule, or third-party right.

29. Termination

We may suspend or terminate your access to the Website, your account, or any service at any time if:

• you breach these Terms;
• you fail to pay amounts due;
• you misuse the Website or services;
• you engage in abusive, unlawful, fraudulent, or prohibited conduct;
• continuing the relationship creates legal, operational, or reputational risk for us.

Upon termination, any rights granted to you under these Terms immediately cease. Sections that by their nature should survive termination will survive, including payment obligations, intellectual property protections, disclaimers, limitations of liability, indemnities, confidentiality, and governing law.

30. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including internet outages, software failures, platform failures, cyber incidents, natural disasters, labor disputes, war, terrorism, epidemics, pandemics, governmental actions, or third-party vendor failures.

31. Governing Law and Venue

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the Website, or our services shall be brought exclusively in the state or federal courts located in Wyoming, and you consent to the jurisdiction and venue of those courts.

32. Digital Millennium Copyright Act (DMCA)

If you believe any content on our Website infringes your copyright, please send a written notice to [email protected] that includes:

• your physical or electronic signature;
• identification of the copyrighted work claimed to have been infringed;
• identification of the allegedly infringing material and where it appears on the Website;
• your contact information;
• a statement that you have a good-faith belief the use is not authorized;
• a statement, under penalty of perjury, that the information is accurate and that you are authorized to act.

We reserve the right to remove allegedly infringing material and to terminate repeat infringers where appropriate.

33. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

34. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

35. Entire Agreement

These Terms, together with any applicable Privacy Policy, service-specific terms, checkout terms, order forms, proposals, and signed agreements, constitute the entire agreement between you and us relating to the relevant subject matter.

36. Contact

If you have questions about these Terms, billing, cancellations, or payment disputes, please contact:

[email protected]