Personalben Terms & Conditions
Last Updated: [January 1st, 2026]
These Personalben Terms & Conditions (“Terms”) govern your purchase and use of the Personalben service offered by B.E. CREATIVES LLC (“Company,” “we,” “us,” or “beCreatives”). By purchasing, accessing, or using Personalben, you agree to these Terms.
If you do not agree, do not purchase or use Personalben.
1) What Personalben Is
Personalben is a recurring personal brand content service designed to help you stay consistently visible online through a monthly workflow that may include onboarding, content strategy, ideation, scripting, editing, scheduling, posting coordination, and monthly reporting.
2) Plans, Pricing, and What’s Included
Personalben currently offers the following monthly plans:
Smart — up to 15 talking-head videos per month — $2,999/month
Consistent — up to 20 talking-head videos per month — $3,999/month
Loud — up to 30 talking-head videos per month — $5,998/month
All plans include:
onboarding call,
strategy,
scripting,
editing,
posting/scheduling support,
monthly reporting.
Plan limits and scope. Your plan covers up to the monthly volume listed above. Anything beyond that volume, or outside the agreed scope, may require an upgrade or additional fees.
Changes. We may update plan pricing or features from time to time. Any change applies prospectively (not retroactively) and will not affect an already-paid billing period.
3) How Personalben Works (Overview)
Personalben generally follows this workflow:
onboarding,
strategy,
scripting,
you record footage (typically 10–20 minutes per week),
we edit, finalize, schedule, and coordinate posting of approved content.
Because we do strategy and scripts in advance, Personalben runs on a rolling monthly cycle, not “instant finished videos on day one.”
4) Service Timeline (First Month + Ongoing Months)
Personalben is delivered through a phased monthly workflow. Timing can vary based on responsiveness, approvals, holidays, platform issues, and operational capacity—but this is the intended rhythm:
4.1 First Month (Setup + Foundation Month)
The first month is used largely for onboarding, strategy, and establishing your style system.
Week 1: onboarding + discovery + brand alignment + setup
Week 2: strategy + ideas + scripts
By end of Week 2: we provide your strategy, video ideas, and scripts
Week 3: you film/record the footage
Week 4: we edit, review, finalize, and prepare approved content for scheduling/posting
You understand and agree that the first month is intentionally front-loaded with strategy and scripting, and deliverables may be phased across the first billing cycle accordingly.
4.2 Second Month and Ongoing Months (Operating Rhythm)
Starting in month two, the service generally follows:
Week 1: reporting + performance review + strategy adjustments + updated scripts presented
Week 2: you film/record the footage
Weeks 3–4: we edit, review, finalize, and prepare approved content for scheduling/posting
4.3 Not a “Delay” or “Breach”
This phased workflow is part of the normal Personalben model and does not constitute a delay, non-performance, or breach by us, provided we are performing the service substantially in line with this process (subject to your cooperation and timely inputs).
5) Your Responsibilities (Critical)
Personalben depends on your participation. You agree to provide in a timely manner:
raw recordings/footage,
brand info (offers, positioning, audience, goals),
access to social accounts and/or scheduling permissions,
supporting assets/links/references reasonably requested,
approvals and feedback on time.
If you do not deliver footage, approvals, or required info on time, you may not receive final deliverables for that billing period (see Sections 6 and 10).
6) Approvals and Feedback (3 Business Days)
Approval deadline: You must approve or provide clear feedback within 3 business days of receiving deliverables for review.
Feedback deadline: You must provide requested clarifications, change notes, or required info within 3 business days of our request.
If you miss deadlines:
If you do not provide timely footage/access/approvals/feedback:
we are not responsible for resulting delays,
we may pause work until missing items are received,
your monthly fees remain due in full,
you may not receive final deliverables for that billing period if your delay prevents completion.
7) Scheduling, Posting, and Tools
We prepare and schedule content using Metricool (or another scheduling tool we select).
Client approval required. We require your approval before any content is scheduled or published.
Posting definition. For Personalben, “posting” generally means scheduling/publishing through an approved scheduling tool where supported. If direct manual posting or deeper account access is required, it must be agreed in writing.
Third-party platforms. Social platforms and scheduling tools can fail, change, or restrict access. We do not guarantee:
platform uptime,
successful publication at a specific time,
uninterrupted tool functionality,
algorithm behavior,
acceptance of any post.
8) Revisions
Personalben includes unlimited revisions, as long as revision requests remain within:
the original approved concept/direction, and
your plan’s monthly scope/volume.
Out of scope (may require extra fees, upgrade, or separate agreement):
extra platforms not included in your plan,
a completely different direction after approval,
substantial rework caused by late footage/approvals/info,
additional deliverables beyond your monthly plan allowance,
services not expressly included.
We decide, acting reasonably, what is “revision” vs “new scope.”
9) Subscription Billing, Auto-Renewal, and Payment Failures
Personalben is a monthly recurring subscription billed in advance.
By purchasing, you authorize us to auto-charge your payment method each month unless properly cancelled under these Terms.
If payment is late/declined/reversed:
we may pause work,
stop scheduling/posting coordination,
withhold deliverables,
or terminate service until the balance is paid.
10) 30-Day Notice to Cancel (Non-Renewal)
Because we work ahead on strategy and scripts, cancellation requires advance notice.
You may elect not to renew by giving at least 30 days’ written notice before your next renewal date.
If notice is provided less than 30 days before renewal:
the next renewal charge still applies, and
cancellation becomes effective at the end of that renewed period.
Where to send notice: [email protected] (unless we provide a different notice method in writing).
11) No Refunds
All payments are non-refundable, unless we explicitly agree otherwise in writing.
You acknowledge that we may perform substantial monthly value in advance (onboarding, strategy, planning, scripting, editing prep, scheduling coordination). Fees are earned throughout the billing period and are not contingent solely on final publication.
12) No Guarantee of Results
We do not guarantee outcomes, including:
followers, reach, views,
leads, inquiries, sales,
virality, engagement,
platform growth.
We do commit to providing the service with reasonable professional care and to supporting consistency of content production and the monthly workflow, subject to your timely participation.
13) AI Tools + Human Quality Control
We may use AI tools for scripting, captions, ideation, repurposing, and editing assistance.
Human review: All deliverables presented to you for approval are reviewed by a human quality control person before delivery.
You are responsible for final review and approval before anything goes live.
14) Your Legal Responsibility for Claims, Rights, and Compliance
You are solely responsible for ensuring that anything you provide (footage, music, images, claims, logos, trademarks, testimonials, statements) can be lawfully used.
You remain responsible for:
accuracy and substantiation of claims,
legal compliance (ads/disclosures/copyright/privacy),
platform compliance (rules/guidelines/permissions),
your account security and access credentials.
We are not liable for platform outages, takedowns, bans, suspensions, algorithm changes, or third-party tool failures (including Metricool), except to the extent caused by our willful misconduct.
15) Intellectual Property (Ownership)
Your materials. You keep ownership of your pre-existing materials (brand assets, trademarks, footage, etc.).
Final deliverables. Once paid in full, you own the final approved deliverables created for you.
Our retained IP. We retain ownership of our systems, workflows, prompts, templates, methods, strategy frameworks, internal docs, and know-how used to provide the service. If any of our materials are embedded in deliverables, you get a non-exclusive license to use them only as incorporated into your final deliverables for your business use.
16) Portfolio Rights (Public Content Only)
You grant us the right to display final content created under Personalben in our portfolio/case studies/marketing only if that content has already been made public.
If you later request removal of specific public examples, we will make commercially reasonable efforts to remove them within a reasonable time.
17) Confidentiality
We will use reasonable efforts to keep your non-public business, strategic, and operational information confidential.
We may share necessary information with our team/contractors/vendors only as needed to deliver the service, and we may disclose information if required by law or legal process.
18) Suspension or Termination
We may suspend or terminate your service immediately if you:
fail to pay,
engage in abusive or unlawful conduct,
infringe third-party rights,
use the service for illegal or adult/pornographic purposes,
materially breach these Terms.
If terminated for breach/non-payment:
we may stop work immediately,
fees already paid are retained,
outstanding amounts remain due,
we have no obligation to continue delivery.
You are not entitled to unfinished drafts, internal strategy materials, unpublished content, or work not fully paid for.
19) Disclaimer
Personalben is a creative and strategic service. The service, deliverables, recommendations, captions, scripts, ideas, and AI-assisted outputs are provided “as is” and “as available,” to the fullest extent permitted by law.
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
20) Limitation of Liability
To the fullest extent permitted by law:
we are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages (including lost profits, lost revenue, lost opportunities, reputational harm, or lost data);
our total liability arising from or related to Personalben will not exceed the total fees you paid to us in the 3 months immediately preceding the event giving rise to the claim.
21) Indemnification
You agree to indemnify and hold harmless B.E. CREATIVES LLC and its owners, employees, contractors, and affiliates from claims, losses, liabilities, damages, costs, and reasonable legal fees arising out of:
your content/materials,
your breach of these Terms,
your violation of laws/platform rules/third-party rights,
claims involving defamation, advertising, privacy, copyright, trademark, or misleading statements in content you provided or approved.
22) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (internet outages, platform failures, natural disasters, labor disputes, cyber incidents, epidemics, war, or government actions).
23) Independent Contractor
We are an independent contractor. Nothing in these Terms creates an employment relationship, partnership, joint venture, agency, or fiduciary relationship between you and us.
24) Governing Law and Venue
These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Wyoming, and you consent to that venue and jurisdiction.
25) Changes to These Terms
We may update these Terms from time to time. The latest version will be posted on our website with an updated “Last Updated” date. Continued use of Personalben after updates means you accept the revised Terms.
26) Contact
Questions, billing issues, and cancellation notices should be sent to: