Log-in FAQ
Frequently Asked Questions
It’s really simple! 👌
After you subscribe, you get access to our own task management system called SPACE. It is really straightforward and time-effective since you can upload your videos, indicate your needs in a click-through form, and manage your requests in the same portal.
The most efficient way is to upload your videos in bulk and just let your editor do the magic; the editor will work on one project at a time, making it a consistent, nonstop process during business days.
This will give you an opportunity to build a bank of edited videos and have content ahead.
Our superpower is social media videos and repurposing your longer-form content. That’s talking head videos, trendy shorts, interviews, tutorials, courses, ads, repurposed live videos, and much more — anything for your YouTube channel, shorts, or website.
We do have some limitations:
- We edit videos for up to 60 minutes (final edit)
- We don’t edit music videos
- We don’t edit wedding movies
- We don’t do extensive animations
- We don’t do voiceovers (however, happy to use yours)
Can beCreatives edit your content? Chat with us, and we will happily review your example!
Take a look at some of our work so far – https://becreatives.co/video-gallery/
It can be as fast as multiple shorts in 24 hours!
Your 10-minute video can be edited anywhere from 24 to 48 business hours depending on the plan.
We base our estimates on edited video length. These estimates are intended as general guidelines. More complex edits will take more time, while simpler requests will take less time. You can also shorten the turnaround time as a client.
See a full explanation here.
Absolutely.
Your dedicated editor will cut your footage at their own discretion. This means that you do not need to specify the timestamps (for ex., 01:23-03:47) when submitting an order.
Your editor will select the best parts to tell the story in an engaging and trendy manner.
It also works with multiple video files if you don’t want to indicate which parts of these videos to include in the final edit and/or don’t provide us with the sequencing of these clips.
On the other hand, if you prefer, you can give these indications and get your video edited faster!
You choose how to make the most of your subscription based on your needs.
If you are not satisfied for any possible reason, you will get a refund; just contact us within the first 14 days of your subscription.
To qualify for this guarantee, you must:
- Provide us with clear direction during the editing process;
- Provide feedback to your editor during the editing process.
There is no risk, so what about giving it a try?
Absolutely!
You will work with one dedicated editor. Our editors dedicate time to understanding the brands so that eventually, you will be able to upload content together with your indications and just let your editor do the magic so you can dedicate that extra time to what you have been wanting to do for days!
Our editors are happy to jump on a call with you or chat in real-time.
Got Questions?
Customer support is our highest priority. We’re here to answer all your questions via our Support Docs, Video Demos, and 24/7 Live Chat.
