Frequently Asked
Questions

You’ll be assigned a dedicated team of editors who work together to understand your brand and style. This ensures seamless editing, even if one editor becomes unavailable—your content will continue to flow without interruption.

Our editors are responsive, proactive, and happy to provide creative input when needed, so you can focus on what matters most while trusting your videos are in great hands.

Absolutely, and we highly encourage it—especially if you’re running out of fresh ideas for new videos.

With our beRepurposed tool, you can easily submit a request to transform your old content into fresh, engaging videos. Simply select from videos we’ve already edited for you or upload a link to an older video you’d like repurposed. There’s no need to specify timestamps or details—we’ll handle everything and deliver as many repurposed pieces as make sense for your content.

It’s the perfect way to maximize your subscription and keep your audience engaged!

Our turnaround times are fast and efficient, tailored to the length and complexity of your video.

  • Short videos (<90 seconds): Delivered in as little as one business day, or multiple short videos per day.
  • Long-form videos (up to 10 minutes): Typically ready within 1-2 business days.
  • Longer videos (up to 60 minutes): Delivered within 2-5 business days, depending on complexity.


These are general guidelines, and simpler requests may be completed even faster. For more details, visit our Turnaround Time Explanation page.
This makes it easy for you to plan your content without delays!

Our expertise lies in creating engaging social media videos and repurposing longer-form content into impactful short-form pieces. Here’s what we specialize in:

  • Ads
  • Trendy shorts (perfect for TikTok, Reels, and YouTube Shorts)
  • Talking head videos
  • Tutorials and courses
  • Interviews
  • Repurposed live streams and webinars

 

We also have some limitations:

  • We edit videos up to 60 minutes (final edit).
  • We don’t edit music videos or wedding movies.
  • We don’t create extensive animations.
  • We don’t record voiceovers, but we’re happy to work with yours.

 

Curious if we can edit your content? Share your example with us, and we’ll be happy to review it!

Take a look at some of our work here: Video Gallery

We make the process simple and seamless, designed specifically for small businesses looking to grow their online visibility and start seeing ROI from their content.
Here’s how it works:

  1. Subscribe and Access SPACE: Once you sign up, you’ll gain access to our easy-to-use task management system, SPACE, where you can submit your requests using a predefined form.
  2. Submit Unlimited Requests: Upload as many requests as you’d like—your editor will work on one video at a time while seamlessly handling any necessary revisions alongside new edits.
  3. Collaborate with Your Editor: In SPACE, you can communicate directly with your editor, leave timestamped feedback, and provide detailed instructions to make your vision come to life.
  4. Build Consistency: Our editors prioritize quality, consistency, quick turnarounds, and human creativity, delivering a steady stream of high-quality content to help you stay ahead.

 

Pro Tip: The more input you provide upfront, the faster your editor will adapt to your style and preferences. Investing time in clear communication at the start is 50% of the success!
Start building a bank of ready-to-go content and let your editor handle the hard work, so you can focus on growing your business.

The Enterprise plan is perfect for businesses with advanced video editing needs. Tailored to marketing and creative teams, it offers:

  • Unlimited editing with advanced features: Multi-language editing, 3D editing, white-label options, and concurrent requests.
  • Custom solutions: Dedicated account management, creative director support, and production coordination.
  • Enhanced tools: Onboarding assistance, share & review links, and seamless collaboration.

 

This plan is designed to meet your exact needs, ensuring high-quality, efficient results for every project. Pricing is based on your specific requirements—book a call to learn more!

Got Questions?

Customer support is our highest priority. We’re here to answer all your questions via our Support Docs, Video Demos, and 24/7 Live Chat.